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Pest Control Supervisor: Linbro Park in Gauteng

Rentokil Initial posted 8 months ago
  • 39 Galaxy Avenue, Frankenwald, Linbro Park, 2090 View on Map
  • Post Date : February 5, 2024
  • Apply Before : February 12, 2024
  • Salary: R15,000.00 - R16,000.00 / Monthly
  • 0 Application(s)
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Job Detail

  • Offered Salary 15000
  • Career Level Supervisor / Manager
  • Experience 3 Years
  • Gender Male & Female
  • Industry Commercial
  • Qualifications Fumigation

Job Description

To lead, coordinate, motivate and develop a team of service colleagues to provide world class services to our customers whilst ensuring achievement of all relevant service KEY PERFORMANCE INDICATORS (KPI’s).

To intervene purposefully to optimize service performance with individuals, or the team, by taking timely and effective action when KPI’s are not being achieved or by identifying and then rolling out best practice when they are being exceeded.

To deliver quality service in full compliance to Health, Safety & Environmental requirements in line with Company standards and expectations.

To facilitate overall customer retention by ensuring that excellent front line relationships are maintained with customers by:

  • Assuring service quality by frequent site QUALITY ASSURANCE (QA) visits.
  • Continually developing service colleague competency via frequent field coaching and subsequent performance feedback (Technician Performance Assessment {TPA}).
  • Developing and maintaining a positive high personal profile with our customers (including selected CUSTOMER CARE MANAGEMENT (CCM) / Tiered Customers).

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